There are three elements of our Operations and Control.
Company Procedures: The Company procedures documented in our operations manuals are maintained by our parent company, USAC Aviation, which is an aviation consulting company. About 100 FAA inspectors and air carrier managers provide feedback to our manuals system resulting in continuous process improvement.
Operations Software: Company procedures are supported by operations software that automates schedling, dispatching, and recordkeeping. This software has been developed by USAC Aviation and is used commercially by other air carriers. The software allows controlled visibility into our operations based on your role, e.g., pilot, mechanic, manager, aircraft owner, FAA inspector, and others. The software is key to our efficient operations, cost controll, and safety management.
Training: We conduct initial and annual recurrent training according to our FAA approved training manual. The key elements include:
Face-to-Face Training -- Initial and annual recurrent training includes 16 hours of PowerPoint presentations that covers our procedures, software, changes, and lessons learned from other operators.
Computer-Based Training -- This includes a minimum of 32 hours that covers general subjects as a refresher course.
Periodic Newsletters -- This presents topics of a nature important to our types of operations conducted or new knowledge that has been developed during the year since our last recurrent training program.
Continuing Education -- This requires pilots to take courses throughout the year pertinent to their operations that is developed outside the Company. For example, there are continuing education courses offered by NBAA, there are computer-based courses offered by the FAA, and many other opportunities. We provide a list of available courses and track the completion of courses. We require each pilot to enhance their knowledge by taking courses outside the Company, sharing the informatio that they learned, and integrating this knowledge into our regular training programs.
The last two items are part of our Safety Management System and are under the perview of auditing companies not associated with the FAA. The first three items are part of our FAA approved training program and are monitored/audited by our FAA principal operations inspector. All combined, we make an extraordinary effort to achieve the highest level of safety.
For a detailed walkthrough of our
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