Questions	Answers	Response
1. Do the policies or procedures identify the person who is responsible for the quality of procedures associated with this Element?	○ Yes ○ No ○ NA
2. Are the duties and responsibilities documented for the individuals who have management responsibility and authority for this Element?	○ Yes ○ No ○ NA
3. Do the policies or procedures identify who has authority to: #1. Establish policies and procedures; #2. Modify policies and procedures; and #3. Develop instructions associated with this Element?	○ Yes ○ No ○ NA
4. Does the Operator document the procedures for delegating authority associated this Element?	○ Yes ○ No ○ NA
5. Are there documented process measurements to evaluate whether the Operator's policies, procedures, and controls are achieving the desired results? NOTE:Personnel engaged in this process should have a method for identifying undesired results.	○ Yes ○ No ○ NA
6. Do the Operator's process measurements include the following requirements to assess this Element's performance; #1. Audits exist to measure this Element's performance; #2. Audits are scheduled for this Element; and #3. Audits ensure that everyone, including all outsource providers, comply with the Operator's program, manual, and all applicable regulations and statutes?	○ Yes ○ No ○ NA
7. Does the Operator require the documentation of process measurement results?	○ Yes ○ No ○ NA
8. Does the Operator describe how the process measurement results will be used to improve the Operator's ability to achieve the desired results?	○ Yes ○ No ○ NA
9. Does the organization that conducts the process measurements have direct access to the person with responsibility for this Element?	○ Yes ○ No ○ NA
10. Do the procedures require the Operator to retain records for flight crewmembers for a period of 5 years according to the PRIA, 49 USC 44703(h) through (j)?	○ Yes ○ No ○ NA
11. Do the procedures specify that a crewmember completing recurrent training, a test, or a flight check in the month before or the month after the calendar month in which that training, test, or check is required, he or she is considered to have taken or completed it in the calendar month in which it was required?	○ Yes ○ No ○ NA
12. Do the procedures specify that the Operator will not implement any training under 14 CFR Part 135 Subpart H until FAA initial and final approval, as appropriate, is obtained?	○ Yes ○ No ○ NA
13. Do the procedures specify that the Operator has a training program that satisfies the following requirements of 14 CFR Part 135 Subpart H: #1. Ensures each crewmember is adequately trained to perform his or her assigned duties; #2. Provides adequate ground and flight training facilities and properly qualified ground instructors for required training; #3. Provides enough flight instructors, simulator instructors, and approved check airmen to conduct required flight training, flight checks, and simulator training courses? #4. Provides and keep current for each aircraft type used and, if applicable, the particular variations within the aircraft type, appropriate training material, examinations, forms, instructions, and procedures for use in conducting the training and checks required by this subpart. NOTE:Training subjects that are applicable to more than one aircraft or crewmember position and that have been satisfactorily completed in connection with prior training for another aircraft or another crewmember position need not be repeated during subsequent training other than recurrent training.	○ Yes ○ No ○ NA
14. Do the procedures specify that instructors, supervisors, and check airmen, as applicable, must certify the proficiency and knowledge of the crewmember in the crewmember's record upon completion of: #1. A particular ground training subject; #2. A segment of flight training; and #3. A flight or competence check? NOTE:Note: Each operator must: - Keep each record required by paragraph 135.63(a) for at least 6 months, and - Keep each record required by paragraphs 135.63(a)(4) and 135.63(a)(5) for at least 12 months.	○ Yes ○ No ○ NA
15. Do the procedures specify that the Operator have a written and current crewmember training program curriculum for each type of aircraft, including ground and flight training required by 14 CFR Part 135 Subpart H? NOTE:Each curriculum must include: -A list of principal ground training subjects, including emergency training subjects that are provided; -A list of all the training devices mockups, systems trainers, procedures trainers, or other training aids that the Operator will use; and -Detailed descriptions or pictorial displays of the approved normal, abnormal, and emergency maneuvers, procedures and functions that will be performed during each flight training phase or flight check, indicating those maneuvers, procedures, and functions that are to be performed during the inflight portions of flight training and flight checks.	○ Yes ○ No ○ NA
16. Do the procedures specify that the Operator will not use a person as a flight crewmember after March 22, 2013 unless that person has completed approved initial crew resource management training with the Operator?	○ Yes ○ No ○ NA
17. Does the Operator have an approved crew resource management training program that includes initial and recurrent training? NOTE:The cirriculum must include: - Authority of the pilot in command; - Communication processes, decisions, and coordination, to include communication with Air Traffic Control, personnel performing flight locating and other operational functions, and passengers; - Building and maintenance of a flight team; - Workload and time management; - Situational awareness; - Effects of fatigue on performance, avoidance strategies and countermeasures; - Effects of stress and stress reduction strategies; and - Aeronautical decision-making and judgment training tailored to the operator's flight operations and aviation environment.	○ Yes ○ No ○ NA
18. Do the procedures specify that the training program contains a basic indoctrination curriculum for newly hired crewmembers that includes instruction in: #1. Duties and responsibilities of crewmembers; #2. Applicable parts of 14 CFR Part 61, 91, and 135; #3. Contents of the operating certificate and OpSpecs; and #4. Appropriate portions of the certificate holder's operating manual?	○ Yes ○ No ○ NA
19. Do the procedures specify that the training program provides ground training, flight training, instruction, and practice to ensure each crewmember: #1. Remains adequately trained and currently proficient with respect to each aircraft, crewmember position, and type of operation in which the crewmember serves; and #2. Qualifies in new equipment, facilities, procedures, and techniques, including modifications to aircraft?	○ Yes ○ No ○ NA
20. Do procedures specify the emergency training curriculum provide required training with respect to each aircraft type, model, configuration, required flight crewmember, and kind of operation conducted, as appropriate to each crewmember and the Operator?	○ Yes ○ No ○ NA
21. Does the Operator's emergency training curriculum provide instruction in at least the items in 135.331(b)?	○ Yes ○ No ○ NA
22. Do the procedures specify that each crewmember must perform the following emergency drills using the proper emergency equipment and procedures unless the Administrator finds that, for a particular drill, the crewmember can be adequately trained by demonstration: #1. Ditching, if applicable; #2. Emergency evacuation; #3. Fire extinguishing and smoke control; #4. Operation and use of emergency exits, including deployment and use of evacuation chutes, if applicable; #5. Use of crew and passenger oxygen; #6. Removal of life rafts from the aircraft, inflation of the life rafts, use of life lines, and boarding of passengers and crew, if applicable; and #7. Donning and inflation of life vests and the use of other individual flotation devices if applicable?	○ Yes ○ No ○ NA
23. Do procedures specify that the emergency training curriculum ensures crewmembers complete the following general emergency training curriculum segment during initial training and once every 12 months during recurrent training: #1. Ditching, if applicable; #2. Emergency evacuation; #3. Fire extinguishing and smoke control; #4. Operation and use of emergency exits, including deployment and use of evacuation chutes, if applicable; #5. Use of crew and passenger oxygen; #6. Removal of life rafts from the aircraft, inflation of the life rafts, use of life lines, and boarding of passengers and crew, if applicable; and #7. Donning and inflation of life vests and the use of other individual flotation devices if applicable? NOTE:The Administrator may find that, for a particular drill, the crewmember can be adequately trained by demonstration per Sec. 135.331(c).	○ Yes ○ No ○ NA
24. Do the procedures specify that the emergency training curriculum for crewmembers who serve in operations above 25,000 feet requires instruction in: #1. Respiration; #2. Hypoxia; #3. Duration of consciousness without supplemental oxygen at altitude; #4. Gas expansion; #5. Gas bubble formation; and #6. Physical phenomena and incidents of decompression?	○ Yes ○ No ○ NA
25. Do the procedures specify that initial, transition, recurrent, upgrade, and differences training for pilots must include flight and practice in each of the maneuvers and procedures in the approved training program curriculum?	○ Yes ○ No ○ NA
26. Do the procedures specify that initial equipment, transition, differences (as applicable), and upgrade ground training include applicable 135.345(a) general subjects?	○ Yes ○ No ○ NA
27. Do the procedures specify that if the Operator's approved training program includes a course of training utilizing an aircraft, simulator or other training device that the training program requires each pilot to complete the following as applicable: #1. Training and practice in the simulator or training device in at least the maneuvers and procedures specified in 14 CFR Part 135 Subpart H that are capable of being performed in an aircraft simulator or training device (as applicable); and #2. A flight check in the aircraft or a check in the simulator or training device to the level of proficiency of a PIC or SIC, as applicable, in at least the maneuvers and procedures that are capable of being performed in an aircraft simulator or training device?	○ Yes ○ No ○ NA
28. Do the procedures specify that the recurrent training program ensures that each crewmember is adequately trained and currently proficient with respect to the type of aircraft and the crewmember position involved?	○ Yes ○ No ○ NA
29. Do the procedures specify that the recurrent ground training curriculum for crewmembers includes: #1. A quiz or other review to determine crewmember proficiency of knowledge relative to the aircraft and position involved; #2. Instruction as necessary in the subjects required for initial ground training, as appropriate; #3. Instruction in low-altitude windshear; #4. Training on operations during ground icing conditions; #5. Crew resource management training; and #6. Emergency training as prescribed in Sec. 135.331?	○ Yes ○ No ○ NA
30. Do the procedures specify that the recurrent flight training for pilots must include flight training in the maneuvers or procedures specified in 14 CFR Part 135 Subpart H? NOTE:Satisfactory completion of the check required by 135.293 within the preceding 12 calendar months may be substituted for recurrent flight training.	○ Yes ○ No ○ NA
31. Do the procedures specify training for IFR Navigation using GPS/WAAS RNAV Systems?	○ Yes ○ No ○ NA
32. Do the procedures specify training for Class I navigation in the U.S. Class A airspace using area or long range navigation systems?	○ Yes ○ No ○ NA
33. Do the procedures specify training for operations in areas of magnetic unreliability?	○ Yes ○ No ○ NA
34. Do the procedures specify training for flight control guidance systems for automatic landings in operations other than CAT II and III?	○ Yes ○ No ○ NA
35. Do the procedures specify training for instrument departure and arrival operations using area navigation system?	○ Yes ○ No ○ NA
36. Do the procedures specify training for instrument departure and arrival operations using area navigation system?	○ Yes ○ No ○ NA
37. Do the procedures specify training for engine-out departure procedures with approved 10-minute takeoff thrust time limits?	○ Yes ○ No ○ NA
38. Do the procedures specify training for contact approaches?	○ Yes ○ No ○ NA
39. Do the procedures specify training for NDB, NDB/DME, VOR, and VOR/DME instrument approach procedures using substitute means of navigation? NOTE:Note: Operations Specification C300 requires special authorization from headquarters.	○ Yes ○ No ○ NA
40. Do the procedures specify training for RNP SAAAR operations? NOTE:Note: Operations Specfication C384 requires special authorization from headquarters.	○ Yes ○ No ○ NA
41. Do the procedures specify that the flight crew must be qualified per the Operator's approved training program for the system and procedures being used before conducting any extended overwater operations using single long range communication system authorized by OpSpec B045?	○ Yes ○ No ○ NA
42. Do the procedures specify that the flight crew must complete the Operator's approved training program on reduced vertical separation minimum operating practices and procedures except when under the supervision of an appropriately trained check airman?	○ Yes ○ No ○ NA
43. Do the procedures specify that the flight crew must complete an approved training and testing program applicable to the equipment, routes, and procedures unique to operations in Canadian Minimum Navigation Performance Specification airspace, except when under the supervision of an appropriately trained check pilot?	○ Yes ○ No ○ NA
44. Do the procedures specify that the flight crew must successfully complete the Operator's approved training program curriculum segment(s) for auto flight guidance system operations at the minimum engagement altitude(s)?	○ Yes ○ No ○ NA
45. Do the procedures specify that before conducting IFR operations using vertical navigation, the flight crew must be trained in accordance with the Operator's approved training program for the navigation systems and instrument procedures being used?	○ Yes ○ No ○ NA
46. Do the procedures specify that the PIC and the SIC must complete the Operator's approved training for IFR lower than standard takeoff operations prior to conducting such operations?	○ Yes ○ No ○ NA
47. Do the procedures specify that the Operator must not conduct any special, non-CFR Part 97 instrument approach or departure procedures unless the approved training program provides training in the equipment and special procedures to be used?	○ Yes ○ No ○ NA
48. Do the policies and procedures include a requirement to comply with the OpSpecs, including clearly identified excerpts, references, mandatory compliance requirements, and other information that will keep employees informed of the impact on their duties and responsibilities with this Element?	○ Yes ○ No ○ NA
49. Do the policies and procedures include the duties and responsibilities for personnel involved with this Element? NOTE:This includes personnel, in addition to those required by 14 CFR Part 119, who have authority and responsibility for processes covered by this Element.	○ Yes ○ No ○ NA
50. Are the policies and procedures: #1. Referenced to the appropriate sections of 14 CFR Part 135; #2. Consistent with the appropriate 14 CFR Part 135 references or operating certificate; and #3. Compliant with the SRRs concerning this Element?	○ Yes ○ No ○ NA
51. Since the last Design Assessment on this element, did the certificate holder perform the Safety Risk Management (SRM) process for any of the following conditions: #1. Implementation of new systems; #2. Revision of existing systems; #3. Development of operational procedures; and #4. Identification of hazards or ineffective risk controls in system assessments performed during safety assurance activities?	○ Yes ○ No ○ NA
52. Did the certificate holder ensure that risk acceptance decisions involving this element or activity were approved by management personnel authorized by the certificate holder?	○ Yes ○ No ○ NA
53. Did the certificate holder conduct a system analysis of this element or activity considering all of the following: #1. Function and purpose of the system; #2. The system's operating environment; #3. An outline of the system's processes and procedures; and #4. The personnel, equipment and facilities necessary for operation of the system?	○ Yes ○ No ○ NA
54. Did the certificate holder consider interfaces between this element or activity and other element processes that may present hazards?	○ Yes ○ No ○ NA
55. Did the certificate holder complete the hazard identification process on this element or activity?	○ Yes ○ No ○ NA
56. Did the certificate holder conduct risk analysis and assessment for identified hazards involving this element or activity?	○ Yes ○ No ○ NA
57. Did the certificate holder develop, resource, and implement risk controls, including the necessary procedures, for hazards involving this element or activity where risk was assessed as unacceptable?	○ Yes ○ No ○ NA
58. Does the certificate holder have safety assurance processes that will provide continuous monitoring and measurement of risk control performance and effectiveness for this element or activity?	○ Yes ○ No ○ NA
59. Do the Operator's documented controls achieve the intended results which include, but are not be limited to, ensuring: #1. Adherence to procedures, design, and manuals, etc.; #2. Personnel meet the requirements (e.g., trained and qualified); #3. Inputs for this program meet the requirements (e.g., equipment, services, and information); #4. Outputs meet the requirements and standards, etc.; and #5. Handoffs and interfaces do not create problems?	○ Yes ○ No ○ NA
60. Where interfaces exist in this Element, are the procedures written with enough detail to preclude a breakdown or discontinuity in the activity?	○ Yes ○ No ○ NA